Bay of Plenty Civil Defence Helpline
The delivery of welfare services has now transitioned to Ministry of Social Development. If you are in need of advice or support please contact one of the following organisations
If you are an existing Work and Income New Zealand client or a New Zealand resident needing financial support: please ring Work and Income on 0800 559 009.
If you have been temporarily displaced from your home due to COVID-19 and need support to find short term temporary accommodation, please call the Ministry of Business Innovation and Employment ‘s Temporary Accommodation Service on 0508 754 163
If you are a foreign national in need of support and have been unable to access assistance from your embassy please contact the Bay of Plenty Regional Council on 0800 884 880 and ask to speak to the Civil Defence welfare team.
If you’re not sure what assistance may be available or don’t know who to contact for help, call the free government helpline on 0800 779 997
A broad range of financial assistance packages are available for those who need them. Find out more on the national website here
Public transport is still available but please follow safe distancing and hygiene protocols while using buses.
See passenger registration requirements and service level changes at www.baybus.co.nz
Personal protective equipment use for non-health essential workers
The Ministry of Health has released updated guidelines for using personal protective equipment (PPE) in non-health essential workplaces.
There are a series of informative videos, posters and general information.
Visit the Ministry of Health website for more information