Emergency Status Page Emergency Status Page


Emergency Status Page Emergency Status Page

New Zealand is now at Alert Level 2. The Bay of Plenty District Health Board, Rotorua Lakes District Health Board and Toi Te Ora are leading the regional health response to COVID-19. The Bay of Plenty Civil Defence Group Emergency Coordination Centre (GECC) has been activated to assist the national health response and to manage and coordinate the consequences of COVID-19 in the Bay of Plenty.

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Get Ready

Disasters Happen! The good news is it’s easy to make sure you and the people and things you care about, are ready.

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Stay Informed!

There are many different ways you can stay informed about what is happening before, during and after an event. Sign up for text alerts and find out more about our suite of alerting tools.

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COVID-19 Response

The latest updates, information and advice from the New Zealand Government on COVID-19 can be found at www.covid19.govt.nz 

Limiting our interactions with others is our best defence against COVID-19.

We are now at Alert Level 2, but we still need to play it safe, no one wants a second wave.

We have more freedom of movement at Alert Level 2, but it’s up to each one of us to keep the rest of New Zealand safe.

At Alert Level 2 most businesses are open if they can do it safely and many people will be back at work.

Tertiary education facilities, schools and early learning centres will also be opening (May 18th). We can travel between regions and most importantly we can safely connect and socialise with close friends and whānau.

We can return to our regular recreation activities but remember COVID-19 is still out there, so play it safe.

Keep your distance from other people in public, ideally 2 metres when you are out and about and 1 metre from others in controlled environments (such as work, school or out shopping). Take extra care around people you don’t know.

Maintain good hygiene practices. Wash your hands. Wash your hands. Wash your hands! Sneeze and cough into your elbow and regularly disinfect surfaces. If you’re sick, stay home. Don’t go to work or school. Don’t socialise and if you have symptoms of cold or flu call your doctor or Healthline on 0800 358 5453 and get tested.

For further Frequently Asked Questions click here.

Bay of Plenty Civil Defence helpline

To access essential food and medications please use your network of friends, family and neighbours who can help you at this time.

If you're unable to obtain essential food and medication through these networks you can make contact with our Bay of Plenty call centre on 0800 884 222 between 9 am and 5 pm. 

We can support households who are facing hardship and need help with access to essentials such as food and medication, particularly for vulnerable, disabled or at-risk groups and people without access to their own transport. 

Further information and local contacts
See our main Bay of Plenty COVID-19 web page for more local information and contacts.